Windows Explorer folder pane is greyed out
Published: June 2004Send your feedback
Symptom
When you open Windows Explorer, you may notice that the folder pane in the left side is completely greyed out.
Resolution
To resolve the problem, download folderpane.reg file, and save it to Desktop. Right-click the file and then choose Merge.
More Information
This problem occurs if the following key is missing or contains incorrect entries:
HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}